Omnichannel WebChat
Unify all your customer service channels in a single platform. WhatsApp, Instagram, Messenger, WebChat and much more, integrated with advanced AI.
Platform Omnichannel Complete
Unify WhatsApp, Instagram, Messenger and WebChat into a single smart solution
Unified Support
All channels in one placeConversational AI
Intelligent chatbots 24/7Advanced Analytics
Detailed reports and metricsTotal Integration
CRM, ERP and custom APIsBasic Chat
Included Agents
Medium Chat
Included Agents
Chat Plus
Included Agents
Resources Includes in All Plans
Complete features of the omnichannel platform
WhatsApp Business API
Official WhatsApp API integrationInstagram Direct
Instagram direct messagesFacebook Messenger
Integrated Facebook chatResponsive WebChat
Chat widget for your websiteConversational AI
Intelligent chatbots 24/7Advanced Analytics
Detailed reports and metricsTechnical Support
Expert support includedLGPD Security
Full LGPD complianceImportant Notice About Your Data
We are not responsible for loss of data or conversations. Our service does not include automatic backup of platform conversations and data.
We recommend that you regularly back up your important data using the export tools available on the platform.
Why choose our omnichannel platform?
Cutting-edge technology based on Chatwoot for exceptional results
Increased Conversions
Studies show that companies with webchat have up to 40% more conversions. Our omnichannel platform takes these results even further.
Instant Response
67% dos consumidores expect a response within 2 minutes. Our AI guarantees immediate service 24/7 across all channels.
Secure Data
Your data stays exclusively on our servers, never shared with third parties. Full compliance with LGPD.
Powered by Chatwoot Self-Hosted
We use Chatwoot technology, one of the world's most advanced omnichannel platforms, hosted on our own servers for maximum security and performance.
What Is a WebChat System?
Um WebChat system is a real-time communication tool that enables direct interaction between your company and your website visitors. It's like having a salesperson always available to answer questions, present products, and turn visitors into customers.
Ours intelligent chat systems include advanced features such as AI-powered chatbots, WhatsApp Business integration, automatic transfer to human agents, detailed analytics, and much more. All designed to maximize your conversions and improve the customer experience.
Types of Chat Systems Available
Choose the ideal solution for your type of business
Traditional Chat Widget
A classic chat widget that appears in the corner of your website. Ideal for direct service with human agents and first contact with visitors.
- Simple installation on any website
- Complete visual customization
- Sound and visual notifications
- Complete conversation history
- Multiple simultaneous agents
Chatbot with Artificial Intelligence
An intelligent chatbot that automatically answers the most common questions, qualifies leads, and transfers to agents when necessary.
- Automated responses 24/7
- Machine learning
- Automatic lead qualification
- Integration with knowledge base
- Intelligent transfer to humans
WhatsApp Business Integration
Connect your website to the WhatsApp Business API to centralize all customer service on a single platform. Smooth, familiar conversations for your customers.
- Official WhatsApp API
- Media and file sending
- Approved message templates
- Broadcast to contact lists
- Delivery and read status
Complete Customer Service Center
A complete dashboard to manage all your customer service channels in one place. Chat, WhatsApp, email, and phone integrated with advanced reports.
- Unified dashboard
- Intelligent service queues
- SLA and performance metrics
- CRM Integration
- Executive reports
WebChat Benefits for Your Business
Boosts Conversions
Websites with chat see up to 3x more conversions. Answer questions on the spot and turn visitors into customers immediately.
24/7 Support
With smart chatbots, your customers get support 24 hours a day, even when you're not online.
Better Experience
Offer immediate, personalized support. Satisfied customers buy more and recommend your company.
Valuable Data
Collect key information about your visitors and better understand your audience's needs.
Reduces Costs
Automating service reduces operating costs while keeping customer relationships at the highest quality.
Multi-Channel
Integrate website chat, WhatsApp, Facebook Messenger, and other channels into a single service platform.
How Our WebChat System Works
Installation
We add a simple piece of code to your website. Installation takes only 5 minutes.
Customization
We customize the chat's colors, messages, and behavior to match your brand.
Setup
We set up chatbots, integrations, and specific service workflows.
Training
We train your team, and you can start serving your customers right away.
Chatwoot Self-Hosted Technology
We Use the Chatwoot Self-Hosted Framework
Our WebChat systems are built on the platform Chatwoot, a robust, reliable open-source solution for customer support. We use the Self-Hosted version, ensuring full control over your data and maximum customization.
Secure Data
Hosted on Our ServersOpen Source
Transparent, reliable technologyFull Customization
Adapted to your needsPerformance
Guaranteed speed and stabilityWhy Chatwoot Self-Hosted?
Unlike SaaS solutions, our Self-Hosted implementation ensures your data remains under your control, with unlimited customization and no limits on usage or users.Chatwoot
Open Source Platform
Self-Hosted
WebChat Statistics
3x
More conversions85%
Prefer chat67%
Buy after chat24/7
AvailabilityInclude Resources
- Custom widget
- Smart chatbot
- WhatsApp Business API
- Detailed reports
- Multi-agent
- CRM integration
- Mobile app
- Technical support